Privacy Policy

RTSListings LLC • Effective Date: July 1, 2025

1. Information We Collect

RTSListings collects personal information that you voluntarily provide when using our website or services, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Brokerage name and real estate license information
  • Payment and billing information (processed securely through Stripe)
  • Zip code preferences and territory selections

We may also collect technical information automatically, including IP address, browser type, device information, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and manage your account
  • Deliver live transfer appointments and lead notifications
  • Respond to your inquiries and provide customer support
  • Communicate with you about your account, services, and updates
  • Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

Access to your information is restricted to trusted service providers when necessary for delivering our services, including customer support, payment processing, account management, and technical operations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will never be sold or used for promotional purposes.

We may share information with:

  • Payment processors (Stripe) to process transactions securely
  • Service subcontractors necessary for delivering customer support and technical operations
  • SMS/text message service providers and aggregators for communication delivery

We will not sell your personal information to third parties. Disclosure may occur when required by law or when necessary to protect the rights, property, or safety of RTSListings, our clients, or others.

4. SMS Consent & Opt-Out

By providing your phone number, you consent to receive SMS messages from RTSListings related to your account and services.

  • Reply STOP at any time to unsubscribe from SMS messages
  • Reply HELP for assistance

Opting out of SMS will not affect your ability to use our services, though some notifications may be delayed.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

Third-party analytics services (such as Google Analytics) may collect anonymized data about your visit to help us improve our website and services.

6. Data Security

We take reasonable steps to protect your information using industry-standard security measures, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through Stripe and is never stored on our servers.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account cancellation, we may retain certain information as required by law, for dispute resolution, or to enforce our agreements. Call recordings and service delivery records are retained for a minimum of 12 months.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data processing activities

To exercise any of these rights, contact us at [email protected].

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete it promptly.

10. Changes to This Policy

RTSListings may update this Privacy Policy from time to time. We will post the revised effective date on this page. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

RTSListings LLC

Email: [email protected]

Website: rtslistings.com